Dear Linda, I wanted to the a few minutes to tell you how honored I am to work with you on my rental properties. You always exceed my expectation with your hard work, honesty, and integrity. It is a rare thing to find someone who is as genuine and giving as you are. You make my life easier from beginning to end. When we went through the leasing process, you not all advertised in the right sites but you also made sure that the tenants I got were financially sound and reliable which has been such a blessing. The tenant treats my condo as if it is his and I don’t have to worry about any damage to my property. Every time I reach out to you, you get back to me right away and you’re always on it – whether it is to answer my question or to address a repair. When the microwave broke in my condo, you had it replaced in a day or two and you communicated with me through the process. You do not let anything linger or go unaddressed. You also make sure that any repair costs are kept to a minimum and work with the repair person to make sure the work is done expertly and at the lowest prices possible. Lastly, you always give me great advice. You care about me and my tenant and your intention is always to help us both have a happy and successful partnership. When renting my Carrollwood condo, you advised me to make minor updates so that we can get a quality tenant in there and that the tenant will treat the condo as her home. Thank you for doing such a great job and being a true partner.